By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Control Space BV.
Control Space BV is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The Voyp app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Voyp app won’t work properly or at all.
The app does use third-party services that declare their Terms and Conditions.
Link to Terms and Conditions of third-party service providers used by the app
Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
RevenueCat
The Voyp app uses generative artificial intelligence (AI) and language model technologies (LLM) to assist users in making calls and interacting with businesses or individuals. By using Voyp, you acknowledge and agree to the following:
The AI assistant provided by Voyp is for informational purposes only and does not constitute legal, medical, financial, or other professional advice. Users are solely responsible for any decisions or actions they take based on information provided by the AI assistant.
Voyp is not responsible for any errors or inaccuracies in the information provided by the AI assistant. Users should always confirm any information or details provided by the AI assistant before acting on it.
Voyp is constantly learning and evolving based on user interactions and feedback. This means that the AI assistant may make mistakes or have limitations in its ability to understand certain requests or accents. Users should be patient and provide clear and concise instructions to the AI assistant.
The data and information collected by Voyp, including but not limited to call recordings, transcripts, and user feedback, may be used to improve the AI assistant and develop new features. Users' personal information will be treated in accordance with the Voyp Privacy Policy.
Voyp reserves the right to suspend or terminate access to the AI assistant if it determines, in its sole discretion, that a user is misusing or abusing the service, or if a user violates these terms and conditions or any applicable laws or regulations.
By using the Voyp app, you agree to these terms and conditions and acknowledge that the AI assistant is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. Control Space BV disclaims all liability for any damages or losses arising out of or in connection with the use of the AI assistant.
You should be aware that there are certain things that Control Space BV will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Control Space BV cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, Control Space BV cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Control Space BV cannot accept responsibility.
With respect to Control Space BV’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Control Space BV accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Control Space BV does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
Business Assistant Service
Scope and Capabilities
Voyp’s Business Assistant is designed to assist with business-related tasks such as appointment setting, lead qualification, follow-up calls, and customer feedback collection. It integrates with various CRM systems and automation tools to streamline operations.
Data Handling and Privacy
Business-related data, including customer information and call logs, will be stored securely in accordance with our Privacy Policy. This data may be used to improve service functionality.
Integration with CRM and Automation Systems
By integrating Voyp with your CRM or Automation tools, you agree to our handling of data as described in our Privacy Policy. This includes syncing data to and from Automation tools or your CRM system.
Subscription and Billing
Business subscriptions are billed monthly or annually. Pricing details are available on our website. Usage is restricted to authorized business purposes only. Prices may vary by region and are subject to change
User Responsibilities
Business users must ensure the accuracy of the data provided and use the assistant in compliance with all applicable laws and regulations.
Limitations of Liability
Control Space BV is not liable for any inaccuracies or performance issues of the Business Assistant. Users should verify critical information independently.
Service Availability
Voyp aims to provide high service availability but does not guarantee uninterrupted service. Support is available during business hours.
Changes to This Terms and Conditions
We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2024-08-11
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at support@voyp.app